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Terms and Conditions

Introduction

Welcome to The Warm Timber store. These Terms and Conditions govern your use of our website and the purchase of products from our site. By accessing or using our website, you agree to be bound by these terms.

Return and Refund Policy

All sales are final. However, if items are damaged, they will be replaced as per the manufacturing warranty guidelines.

Payment Methods

We accept Credit Card payments for all transactions. A 3.5% credit card processing fee will be applied to each transaction.

Shipping Details

Shipping costs will be calculated at checkout. Delivery times vary by manufacturer and location, and local delivery charges may apply.

Ownership/Copyright

All content on this website, including logos, text, graphics, and images, is the property of Warm Timber and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

Legal Disclaimers

These terms and conditions are governed by the laws of Pennsylvania. Any legal action or proceeding related to these terms shall be brought in the courts of Pennsylvania.

Modification Clause

At our sole discretion, we reserve the right to modify or change any part of this agreement at any time. It is your responsibility to check these terms periodically for changes.

Liability Clause

While we strive for accuracy, we do not warrant that the content on this website is complete, reliable, or error-free. We limit our liability for any errors found in the content on our website.

Fees

In addition to the cost of products, fees include a 3.5% credit card processing fee. Local delivery charges may also apply.

Message Type & Description

Alerts – Important updates related to your inquiry, order, consultation, or service request Notifications – Appointment reminders, delivery updates, follow-up messages, or account-related communications Promotional messages – Product information, special offers, marketing updates, or promotions from Warm Timber Customer service messages – Responses to questions, support requests, or ongoing communication with Warm Timber

SMS Opt-Out Instructions

To stop receiving messages, reply STOP to any text message. After replying STOP, you may receive a final confirmation message confirming that you have been unsubscribed. You may also contact Warm Timber at hello@warmtimber.com for assistance.

Message and Data Rates

Message and data rates may apply. Check with your carrier for details.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years of age or older to use this SMS service.

SMS/Text Messaging Terms

Warm Timber may offer SMS/text message communications to customers and website visitors who choose to opt in. By providing your mobile phone number and agreeing to receive text messages from Warm Timber, you consent to receive SMS messages related to your inquiry, appointment, consultation, purchase, delivery, or customer service request. SMS messages may include, but are not limited to:

Conclusion

Thank you for choosing Warm Timber. If you have any questions about these Terms and Conditions, don’t hesitate to contact us at hello@warmtimber.com. By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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